POLICY PREVIEW
Returns and refunds
A simple proposed return policy for physical and digital products.
Physical returns
You may request a return within [30 days] of delivery. Products must be unused, in their original condition, and returned with their original packaging. Start a return by contacting [support@example.com] before sending anything back.
Return shipping
Customers are responsible for return shipping unless an item arrived damaged, defective, or incorrect. Returns sent without prior approval may not be accepted.
Refunds
Approved refunds are sent to the original payment method after the returned item is inspected. Banks and payment providers may take additional time to display the refund.
Digital products
Because digital products are delivered immediately, digital purchases are [final once accessed or downloaded], except where applicable law requires otherwise. Contact [support@example.com] if a file is defective or unavailable.